Inbound Customer Care Representative

Henderson, NV

Full Time

Mid Level

EnergyCare is a premier provider of customer services for energy industry clients. We are looking for qualified team members who have excellent customer service and communication skills and who like making customers happy!

We have immediate openings in our Henderson, NV location. The ideal individual is one who can multitask and work in a fast paced call center environment. Our team member must be able to address customer questions and concerns with an end result of a fully satisfied customer.

We provide a full paid training & will teach you everything you need to know in order to be successful. Earn a base salary plus bonuses and incentives.

Customer Service Representative Job Responsibilities:

· Take incoming calls from existing customers

· Handling customer inquiries and concerns

· Review & update sensitive and financial information

· Interact with other functional groups to ensure customer satisfaction

· Meet established productivity goals

· Work simultaneously with multiple computer applications and databases

Benefits:

Weekly bonus potential based on performance.
Engaging weekly games and incentives.
Paid Time Off and Holiday paid time off after 90 days of employment and 30+ hour schedule.
Health, dental, vision, life and other ancillary benefits.

Qualifications:

Must be dependable and have excellent attendance

· 1-2 years of customer service experience preferred

· Strong and effective communication skills

· Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment

· Attention to detail and Accuracy

· High School diploma or equivalent

· Must pass a background and drug test

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

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First Name*

Last Name*

Email Address*

Phone*

Address*

Are you at least 18 years old?*

Are you legally eligible for employment within the United States?*

Have you ever applied to or worked at our companies?*

Are you available for work nights and/or weekends?*

Would you be available to work overtime, if necessary?*

Are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accommodation? (This Company complies with the federal American with Disabilities Act and will thus make reasonable accommodations in all aspects of employment as required by law. Hiring may be conditioned on passing a medical examination and/or tests of skill and dexterity).*

Are you proficient in any languages other than English?*

If yes, which language(s)*

Do you have any U.S. Military, legal or scholastic or personal responsibility that could affect your schedule or availability to work for the two weeks following hire date?*

Thank you for your interest in working for our company. Due to the nature of the Company’s business, many of our employees regularly work with or have access to sensitive third-party financial and other information. As part of our efforts to safeguard such information and meet our clients’ requirements, an offer of employment by the Company may be contingent on successful completion of a background check. Typically, you will be asked to consent to a background check after your final interview or in connection with a conditional offer of employment. If you do not consent, we will be unable to consider your application further. If you have any questions regarding this Notice, please do not hesitate to contact the recruiter.* Candidate read and understood.

Have you been convicted of, or entered a plea of nolo contendere (no contest) to, a criminal offense? This includes traffic violations (e.g. DUI, reckless driving, etc.) that have resulted in misdemeanor or felony charges. If yes, please list each case and include a description of the offense, the date of plea or conviction, and the jurisdiction. (You are not required to disclose expunged records.)*

Description.

I certify that this employment application was completed by me and that all of the information on this application is true and correct to the best of my knowledge. I understand that any falsification, misrepresentation, or omission of facts called for herein will result in my disqualification from further consideration or dismissal from employment if I am hired.* Candidate understands and confirms.

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Inbound Customer Care Representative

Apply for this position

Thank you for visiting our Career Page.

Please review our open positions and
apply to the positions that match your
qualifications.